This was the third place in the North East we’d visited looking for a wood burning stove. A World of Fires was by far the best in terms of price, options, and customer service. We chose a log burner that would fit well in our home, it was a good price and unlike a previous place, the survey was free.The fitters came out on the morning of the agreed date, put it in with minimal disruption and left our home as clean as when they arrived after giving a demo and some helpful information about use and maintenance.I want to give a special mention to Jan. she could not have done more for us. She was very engaging, offered some great advice whilst being transparent about costs. Jan is one of the reasons we went ahead, her customer service was top level. The same can be said for Glen when doing the survey and the two gentlemen who installed our new purchase. Highly recommended.
